1.	What Netware environments will WhoHasIt! work on?	LINK
	2.	I am getting an error which says my demo has expired, what do I do?	LINK
	3.	Can WhoHasIt! work on Windows NT?	LINK
	4.	Why do I keep getting a GPF when WhoHasIt! runs?	LINK
	5.	What permissions does an operator need to get information from WhoHasIt!	LINK
	6.	Just exactly what operating systems has WhoHasIt? been tested on?	LINK
	7.	I can't see which files are open in a directory, what is wrong?	LINK
	8.	I have a registration number like A11111W or I registered on Compuserve and would like an upgrade, what do I do?	LINK
	9.	How do I get a licensed version of WhoHasIt! ?	LINK
	10.	What exactly are the licensing terms of WhoHasIt! ?	LINK
	11.	What is the role of the USA Distribution company, and who provides support?	LINK
	12.	Is WhoHasIt Year 2000 Complient?	LINK

1. What Netware environments will WhoHasIt! work on?

Netware 3.x, and 4.x

2. I am getting an error which says my demo has expired, what do I do?

You should try out our software for 30 days. If you feel you can use it in your environment we encourage you to purchase a copy. You can also download the latest copy. We will be expanding our demos to include easier ways to register as well.

3. Can WhoHasIt! run on Windows NT?

It will run on Windows NT 3.51/4.1 and Windows 2000 Professional. However, the open files status is limited to Netware File Servers. Therefore, you will need to run the Novell IntraNetware Client for NT to map appropriate drives.

4. Why do I keep getting a GPF when WhoHasIt! runs?

Our program is designed to work within Netware environments. To that end, the program has been designed on certain hardware and software our enginerring staff uses. Proven work environments include Novells NWCALLS.DLL, Novell's 16 and 32 bit netware drivers for DOS and Windows, and the Novell Intranetware NT drivers.

If you run these drivers you should be ok. Running Microsoft or other Netware driver environments may have undesireable results. Please report any problems to statsware@ackind.net.

5. What permissions does an operator need to get information from WhoHasIt!

Novell Netware requires you have supervisor or admin rights. This applies for 3.x and 4.x.

6. Just exactly what operating systems has WhoHasIt? been tested on?

Windows95/98/ME, WindowsNT 3.51/4.1, WindowsNT 2000 Professional, Windows 3.1/3.11, and Windows for Workgroups. All running with a Novell driver on a Netware 3.x, or 4.x server. Netware 5.x, or 6.x servers must be running bindery emulation for this program to work.

7. I can't see which files are open in a directory, what is wrong?

Check to make sure you have supervisor/admin permissions. Check to make sure you are running the Novell Intranetware client. Provided here for easy download.

8. I have a registration number like A11111W or I registered on Compuserve and would like an upgrade, what do I do?

These registration numbers are NOT from us. There is another software package calling itself whohasit. They also register themselves through Compuserve, we do not. We will gladly sell you our product as we feel it is superior. Please download the demo and try it for yourself. If you can provide a receipt/proof of purchase and serial number of your old whohasit product we will give you a competitive upgrade ($25 discount).

9. How do I get a licensed version of WhoHasIt! ?

You can call (510) 887-6868 or send email to statsware@ackind.net. We will be happy to fullfill your order. We will have an online ordering system soon as well.

10. What exactly are the licensing terms of WhoHasIt! ?

You can purchase a single user copy [this covers one user at one physical building only]. You can purchase a multi-user single copy license [this covers multiple people using WhoHasIt! at one physical building only]. You can purchase a site license [this will cover multiple users at a complete site].

A physical building is defined as one building within a site. The number of servers do not matter, as long as they are located in one physical building.

A site is defined as multiple buildings in one geographical region.

Crossing WAN or dialup connections constitutes purchasing more copies.

Buy a site license if you have multiple servers in multiple buildings. Call for licensing if you wish to use our product at multiple sites throughout the country or the world.

11. What is the role of the USA Distribution company, and who provides support?

We basically just sell the product. WhoHasIt! is actually written by a firm called Statsware in Australia. We will provide a basic level of customer support to make sure you are happy with the product and will take orders. Please send us any email regarding the product and we will make sure your questions are answered.

12. Is WhoHasIt Year 2000 Compliant?

YES. WhoHasIt does not use dates as a part of its programming. Our software simply re-displays the dates given from Netware. If you are using a Year2000 complient version of Netware and desktop operating system you will have no problems. Therefore WhoHasIt IS Year 2000 complient.

Please follow the following links for Novell's Year 2000, and Microsoft's Year 2000 programs. Thank You.

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